Terms and Condition
We offer USPS standard shipping for all online orders delivered within the continental USA.
We do our best to ship every order as quickly as possible, on the day the item is purchased (assuming immediate, in-stock availability); however, there are a number of circumstances (including out-of-stock status, late-in-the-day purchase, etc.) that will necessitate a later shipping date.
Our shipping department is open from 9am-5pm EST from Monday through Friday. Generally, we need to receive an order before 2:30pm EST from Monday through Friday, in order to ship it through USPS to arrive the following business day. When your order ships, we will email you a shipping confirmation with tracking information.
We will do everything that we can to meet any delivery requirements that you may have. As always, please do not hesitate to contact us with any special requests or questions. For all customer service questions, contact firstname.lastname@example.org
State law requires that internet retailers collect sales tax in states in which they are resident. cottonplususa.com is a resident in New York, so we are required to charge applicable taxes for purchases shipped in New York State.
You can return unworn merchandise with tags attached for up to 30-days from the purchase date. Products must be in the condition you received them and in the original box and/or packaging. Please include the original invoice, as well as any gift with purchase. If you have questions, please send email email@example.com Refunds You will receive an email notification from cottonplususa.com when we receive and process your return. Please allow 20 business days for your return to be processed.
Your package includes a pre-paid USPS return label so you can easily send us your purchase. We are NOT responsible for lost return packages, and recommend you insure and track your package. You are also welcome to use the shipping method of your choice. Please address all returns to:
Gift with purchase
Be sure to send gratis back with the item you're returning, or your refund will be adjusted for the retail price of the gift.